(About)

I'm a UX designer who has spent 15+ years working at the edge of new technology — figuring out what it means for the people who use it, and for the teams who have to ship it.

My work spans early concept through production: research, strategy, and the kind of hands-on design that turns an ambitious idea into something real. I've done it inside agencies, inside large product organizations, and on my own — for companies like AT&T, Verizon, Comcast, and JPMorgan Chase.

Right now I'm focused on AI-first design — building fluency through real personal projects, and helping organizations turn emerging technology into experiences people actually want to use.

(Work History)
2026

Career Break

Independent Product Work

Using this period to build AI-first design fluency through real personal projects.

Notable projectsQuiet Signals caregiving app, Portfolio tracker.

2022 — 2025

AT&T

Design Strategist

Identified opportunities throughout the customer experience to mix business imperatives with a user-centered approach.

Notable projectsShopper's Profile, Personalized Shopping, Split Pay, Fiber CI.

2019 — 2021

Verizon

Experience Designer

Conceived and built omnichannel service experiences making the process easier and more secure for 100M+ customers.

Notable projectsNumber Transfer, Port Out Security, Chat/Search Integration.

2016 — 2018

Comcast

Product Designer

Worked on the xFi WiFi management app from launch to 10M+ users. Developed key features including profile management and conversational UI.

Notable projectsProfiles & Devices, Conversational / Voice UI.

2014 — 2016

Publicis / Razorfish

Information Architect

Part of the dedicated agency for JPMorgan Chase digital initiatives. Launched early prototypes for digital wallets and mobile payments.

Notable projectsFreedom Points App, Chase Wallet Prototype, Mobile Marketplace.

2011 — 2014

Publicis / Rosetta

Content Strategist

Specialized in content-first UX design for websites and mobile apps.

Notable clientsFinancial Services (JPMorgan Chase, Fidelity), Consumer Goods (Panasonic, Lenovo, AT&T), and Healthcare (Pfizer, UnitedHealthcare).